I started getting this on my Vista Home Premium 32 bit Acer laptop about right after I installed Hamachi for remote desktop connection purposes (about 3 days ago). Although this has been happening quite frequently, it has only been happening 2 out of 3 times, so sometimes I don't receive the message at all. Whenever I do receive the message, my internet connection status is always showing as "Identifying" - "Limited Connectivity"; but my internet works fine. I am hosting a Ventrilo Server, and a DynDNS connection. Would this error relate to any of those, or have any effect on them? How would I go to fix this problem? Actual problem report information: DNS Client: Problem signature Problem Event Name: APPCRASH Application Name: svchost.exe_Dnscache Application Version: 6.0.6001.18000 Application Timestamp: 47918b89 Fault Module Name: termsrv.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549bde8 Exception Code: c0000005 Exception Offset: 00006555 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 915c Additional Information 2: 49c925a687c95842c2d0b192b98ee874 Additional Information 3: 9779 Additional Information 4: 0b076f50d83dfd265ac071b20206ff41 Extra information about the problem Bucket ID: 645935903 EDIT: Uninstalled Hamachi; problem still persists.

Hi, Thank you for posting. First of all, may I know when did you notice the issue and which changes have been made on the Windows Vista computer recently before the issue occurred. If everything worked before, a quick solution is to restore the system back to the previous status when the issue didnt occur with System Restore. (Note: Performing a system restore may cause the loss of the current system settings; therefore, before doing this, please make sure that the system restore point is not too old and set a restore point for the current status.) Based on my research, lets perform the following to narrow down the issue: 1. Please boot the computer to Safe Mode with networking and see if the error message reappears. 2. Please perform a clean boot to check the issue. How to troubleshoot a problem by performing a clean boot in Windows Vista http://support.microsoft.com/kb/929135 1) Restart to computer the clean-boot environment. Then monitor the issue, does it reoccur? 2) If everything works, please restore the previously disabled startup items and check if the problem occurs. If not, the culprit of the previous problem is the previous installation is incorrect. If yes, the culprit should be one of these disabled startup items. We can use MSCONFIG again to identify it. Hope this helps. Thanks. Nicholas Li - MSFT

1.) Booted in Safe Mode w/ Networking - Message did not appear; internet connection fine 2.) Clean boot (non safe mode boot) - Message did appear; internet connection at 'Identifying', but was able to establish a connection (while at 'Identifying')

Bump de bump?

Hi, Thank you for your updates. After researching, I would like to suggest the following: 1. Please check the DNS Client service. 1) Click Start, type services.msc in the Search Bar and press ENTER. 2) Navigate to DNS Client service. 3) If it is stopped, please start it; if it is started, please stop and restart it. Then, check if it works. You can also run the following in a elevated command prompt: net stop dnscache Then, net start dnscache Note: If any error message is received, please help capture a screenshot for our further research: Capture a screenshot ============== 1) Press the Print Screen key (PrtScn) on your keyboard. 2) Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter. 3) In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save". 4) The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot". 5) Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click Desktop on the left pane and then click "Save". Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the files and share the URLs with me. 2. Adjust the network settings. 1) Go to Control Panel - Network Connections. 2) Right-click the connection that you want to configure, and then click Properties. 3) Click Internet Protocol version 4 (TCP/IPv4), click Properties, and then click Advanced. 4) Click DNS tab and clear the Register this connection's addresses in DNS check box. 3. Modify the related entries in registry. Note: Please perform a full system backup first. 1) Click Start, click Run, type regedit, and then click OK. 2) Locate and then click the following registry subkey: 3) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters 4) On the Edit menu, point to New, and then click DWORD value. 5) Type DisableDynamicUpdate, and then press ENTER two times. 6) In Edit DWORD Value, type 1 in the Value data box, and then click OK. 7) Quit Registry Editor. After performing the steps above, please check if the issue reoccurs. Hope this helps. Nicholas Li - MSFT

Alright, I did all of the above steps, and restarted twice. No error message was received (I got one when I first started my computer before I did the steps). But like I said before, the message doesn't always appear every time I boot. So I'm not sure if it's just not showing this time, or if it was the settings that did it. I'll keeps these settings enabled, and if I receive the message again, I'll repost.

Yup, just got the message again. Forgot to take screenshot before I closed it though. Next time it comes up I'll post a pic.

http://cid-c1f35dd6806e2f1b.skydrive.live.com/self.aspx/.Public/Error.JPG

Hi, Thank you for updating. At this time, please try the following: 1. Check the related services: 1) Click Start, type services.msc in the Search Bar and press ENTER. 2) Check both DNS Client service and Terminal Services and ensure that they are set as Automatic - Started. 2. Please run Windows Update and ensure all the updates have been applied. 3. Lets troubleshoot the issue in a Clean Boot environment: How to troubleshoot a problem by performing a clean boot in Windows Vista http://support.microsoft.com/kb/929135 From the document, you can see that the steps may be complicated and time consuming. What's more, we can eliminate some possible causes and narrow down the issue. Thanks for your efforts. I hope the issue can be resolved soon. Nicholas Li - MSFT